Serving the South...

Alarm Response & Keyholding

Serving the North...

Alarm Response & Keyholding

& everything in between.

Alarm Response & Keyholding

What WE Do

24/7 Alarm Response To Anywhere In The UK.

Our security network covers the whole of the UK. Whether you have 1 site or 1000 sites, we can provide you with the keyholding and alarm response cover that you need!  Our business model means that we are best placed to provide industry-leading alarm response times with our network of trusted security partners located all over the UK.

Open & Lock

Weekly Bell Testing

Mobile Patrols

Dog Handlers

Manned Guarding

Vacant Property Inspections

CCTV & Alarm Monitoring

How Do You Know If You Need Alarm Response & Keyholding?

Our Alarm Response and Keyholding Service removes both risk and inconvenience of having to respond to out of hours activations. The alarm response service can be linked to any device capable of sending a signal out to an alarm receiving centre, whether that’s your intruder, fire or panic alarm, or even reacting to events caught on your monitored CCTV system.

Fast and Flexible 24/7 Response

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Unfortunately, it is not always feasible to have employees on call if there is a security issue at your premises, especially if you only operate during normal working hours and, therefore, don’t have people in the building late at night. By using the services of ARK for keyholding and alarm response, you can depend on high quality and well-trained officer, to arrive immediately on-site in the event of an emergency or break-in, thereby minimising the possibility of damage and theft. You can enjoy complete peace of mind that ARK Security will provide round the clock protection throughout the year with little to no disruption to you or your members of staff.

Improve Health and Safety

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As a responsible employer, safeguarding your workers will be high on your priority list. By allowing one of your employees to respond to a break-in or crime on your premises, you are potentially putting them in harm’s way. By utilising the services of ARK Security’s officers for your keyholding and alarm response requirements, you are benefitting from a team that is specifically trained to safely handle security problems; they will be able to make snap decisions that diffuse the situation and prevent further danger.

Expert Situation Handling

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This leads us on to the next advantage of outsourcing your keyholding and alarm response – expertise and experience. ARK Security is experts in security after being in business for nearly 30 years, we boast the knowledge and experience of working with a variety of security systems, quickly getting to grips with your particular set up. Our experts will understand the correct procedure for apprehending the culprit, know how to properly contact emergency services, and be able to succinctly yet comprehensively report the crime.


1. Why Should We Have A Keyholding Service?

As a property keyholder, you must be capable of your premises within a 20-minute period and resolve any alarm issues. If you fail to do this on more than three occasions, the police will withdraw their response from your premises, and your alarm could be considered a nuisance.

In addition, changes made to Corporate Manslaughter legislation mean that Directors and Line managers are now affected by the new rules. So if your staff are currently responsible for attending an out of hours alarm are they properly prepared and trained to deal with what they might find?

2. Are Your Security Officers Licensed?

Yes. All our keyholding staff are fully SIA licensed to carry out security duties in accordance with BS7984 Keyholding standards and are further vetted to BS7858, which covers:

  • Employment Reference checks covering a period of 5 years
    All gaps in employment greater than 30 days must be clarified
    Criminal record check (DBS Check or Overseas CRC)Identity, address history and financial probity (Credit Check)
  • So you can be sure that the officers attending on your behalf will carry out their duties to the highest possible standards

See all accreditations

3. What Does The Service Include?

As a keyholding, alarm response and mobile patrol company, we will attend your premises in your absence and deal with all alarm issues. We will take all steps required, including arranging emergency repairs, to re-secure your premises in the event of a break-in or criminal damage. We will provide you with a comprehensive report of the whole situation from alarm activation and response including all actions taken by our security officers.

Available 'round the Clock

All of our security services are 24/7, we are ready to respond at all times. Meaning that with our keyholding and alarm response services your business/home is protected night and day.



We provide Alarm Response and Keyholding Services to thousands of sites all across the UK and have contracts in all 4 corners of the UK, not to mention everywhere in between!

Free Consultations

Get in touch to receive a free site survey, where we come out to evaluate your premise/home and highlight security issues and can tailor specific security solutions that protect your assets.

ARK Keyholding & Alarm Response Accreditations


We hold S.I.A. Approved Contractor Scheme (A.C.S.) status for the provision of Security Guarding and Keyholding services.



CHAS was created by experienced professionals in 1997 to improve health and safety standards across the U.K.​


Safe Contractor

As an Approved Contractor, we recognise that health and safety plays a key role in providing clients with a safe and secure environment for their employees.



All ARK employees undertake Counter-Terror training to ensure that they remain vigilant to the fact that the threat exists.


Living Wage Employer

The Living Wage Campaign calls for every worker in the country to earn enough to provide their family with the essentials of life.


Living Wage Employer

The Living Wage Campaign calls for every worker in the country to earn enough to provide their family with the essentials of life.


Latest News

Keyholding Companies – Their Role in the UK Security Industry

Keyholding Companies – Their Role in the UK Security Industry

Are you looking for an exceptional Keyholding Company but are wondering what it is that Keyholding Companies do exactly? Look no further, Alarm Response and Keyholding will explain all below. Keyholding Companies in the UK - Let's start first and foremost with what...

Welcome Sarah!

Sarah Reid is our new Business Development Manager. Sarah is joining our fantastic team at Alarm Response and Keyholding, helping to secure homes and businesses across the UK and ensure the safety of family and employees. We are thrilled to have Sarah join us, aiding...

Post Lockdown Security – Are You Prepared?

Image: The Times Now that the Prime Minister has announced the final lifting of all social distancing restrictions, and has essentially given the green light for larger amounts of people to enjoy indoor hospitality and to attend large-scale events, Counter Terrorism...


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