About Us

Alarm Response & Keyholding since 1982

About ARK

Since 1982

About ARK

Alarm Response & Keyholding specialise in providing professional keyholding and alarm response services across the UK to secure your home or business and ensure the safety of your family and staff members.

We have been providing keyholding services since 1982, taking the responsibility for responding to out of hours alarm activations and securing sites on behalf of owners with fully licensed SIA security officers. We hold Approved Contractor Status with the Security Industry Authority, with all responding Security Officers holding a valid SIA License.

As the company name suggests, Keyholding and Alarm Response is our core service, but we offer a range of solutions to keep your property safe. Please visit our services page.

ARK’s Mission, Vision and Values. 


Focus on the people we work for and work with to provide the best security solution to our customers.


Be recognised as the market leader in keyholding and mobile security services by offering flexible solutions and outstanding customer care.


We help our customers protect people and property by providing the most effective local security response on a National basis, and with transparency, we will gain your trust. We listen and adapt to our customers ever-changing requirement.

Responding 24/7, 365 days a year,

so that you don’t have to!

Existing Customer?

We listen to feedback from our customers and it helps us to evolve as a company, allowing us to continuously adapt our services to meet our customer’s needs. Please take a couple of minutes to complete the Customer Feedback Questionnaire

All feedback is greatly appreciated.

ARK Downloads

Here you will find certificates and other downloadable items. So, If you need to know a bit more about Alarm Response & Keyholding Ltd.or the industry that we work in, there is more information on this page.


Are you customer-focused? Do you want to work for one of the market leaders in keyholding and mobile security services? We’ve got what you’re looking for.


1. Why Should We Have A Keyholding Service?

As a property keyholder, you must be capable of getting to your premises within a 20-minute period and resolve any alarm issues. If you fail to do this on more than three occasions, the police will withdraw their response from your premises, and your alarm could be considered a nuisance.

In addition, changes made to Corporate Manslaughter legislation mean that Directors and Line managers are now affected by the new rules. So if your staff are currently responsible for attending an out of hours alarm are they properly prepared and trained to deal with what they might find?

2. Are Your Security Officers Licensed?

Yes. All our keyholding staff are fully SIA licensed to carry out security duties in accordance with BS7984 Keyholding standards and are further vetted to BS7858, which covers:

  • Employment Reference checks covering a period of 5 years
    All gaps in employment greater than 30 days must be clarified
    Criminal record check (DBS Check or Overseas CRC)Identity, address history and financial probity (Credit Check)
  • So you can be sure that the officers attending on your behalf will carry out their duties to the highest possible standards

See all accreditations

3. What Does The Service Include?

As a keyholding, alarm response and mobile patrol company, we will attend your premises in your absence and deal with all alarm issues. We will take all steps required, including arranging emergency repairs, to re-secure your premises in the event of a break-in or criminal damage. We will provide you with a comprehensive report of the whole situation from alarm activation and response including all actions taken by our security officers.

ARK Accreditations 


We hold S.I.A. Approved Contractor Scheme (A.C.S.) status for the provision of Security Guarding and Keyholding services.



We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor under the ACS scheme.


Safe Contractor

We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor under the ACS scheme. 



We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor under the ACS scheme.


Living Wage Employeer

We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor under the ACS scheme.



We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor under the ACS scheme. Alarm Response and Keyholding Ltd holds


About APG

Alarm Response & Keyholding is part of the Asset Protection Group.

APG comprises a group of Fire & Security divisions with shared ownership and one common goal; protecting your most important assets.

The companies mentioned below are our 4 cornerstones that make up the group. Each of them has their own unique disciplines. ARK specializes in Alarm Response. BGB specialises in Perimeter Control. Cannon specializes in Fire Suppression. Finally, is VRC who specializes in Monitoring Solutions.

ARK's Latest Keyholding & Alarm Response News

Welcome Sarah!

Sarah Reid is our new Business Development Manager. Sarah is joining our fantastic team at Alarm Response and Keyholding, helping to secure homes and businesses across the UK and ensure the safety of family and employees. We are thrilled to have Sarah join us, aiding...

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Post Lockdown Security – Are You Prepared?

Image: The Times Now that the Prime Minister has announced the final lifting of all social distancing restrictions, and has essentially given the green light for larger amounts of people to enjoy indoor hospitality and to attend large-scale events, Counter Terrorism...

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