About Us

Alarm Response & Keyholding since 1982

About ARK

Since 1982

About ARK

Alarm Response & Keyholding specialise in providing professional keyholding and alarm response services across the UK to secure your home or business and ensure the safety of your family and staff members.

We have been providing keyholding services since 1982, taking the responsibility for responding to out of hours alarm activations and securing sites on behalf of owners with fully licensed SIA security officers. We hold Approved Contractor Status with the Security Industry Authority, with all responding Security Officers holding a valid SIA License.

As the company name suggests, Keyholding and Alarm Response is our core service, but we offer a range of solutions to keep your property safe. Please visit our services page.

ARK’s Mission, Vision and Values. 

Mission

Focus on the people we work for and work with to provide the best security solution to our customers.

Vision

Be recognised as the market leader in keyholding and mobile security services by offering flexible solutions and outstanding customer care.

Values

We help our customers protect people and property by providing the most effective local security response on a National basis, and with transparency, we will gain your trust. We listen and adapt to our customers ever-changing requirement.

Responding 24/7, 365 days a year,

so that you don’t have to!

Existing Customer?

We listen to feedback from our customers and it helps us to evolve as a company, allowing us to continuously adapt our services to meet our customer’s needs. Please take a couple of minutes to complete the Customer Feedback Questionnaire

All feedback is greatly appreciated.

ARK Downloads

Here you will find certificates and other downloadable items. So, If you need to know a bit more about Alarm Response & Keyholding Ltd.or the industry that we work in, there is more information on this page.

ARK FAQs

1. Why Should We Have A Keyholding Service?

As a property keyholder, you must be capable of getting to your premises within a 20-minute period and resolve any alarm issues. If you fail to do this on more than three occasions, the police will withdraw their response from your premises, and your alarm could be considered a nuisance.

In addition, changes made to Corporate Manslaughter legislation mean that Directors and Line managers are now affected by the new rules. So if your staff are currently responsible for attending an out of hours alarm are they properly prepared and trained to deal with what they might find?

2. Are Your Security Officers Licensed?

Yes. All our keyholding staff are fully SIA licensed to carry out security duties in accordance with BS7984 Keyholding standards and are further vetted to BS7858, which covers:

  • Employment Reference checks covering a period of 5 years
    All gaps in employment greater than 30 days must be clarified
    Criminal record check (DBS Check or Overseas CRC)Identity, address history and financial probity (Credit Check)
  • So you can be sure that the officers attending on your behalf will carry out their duties to the highest possible standards

See all accreditations

3. What Does The Service Include?

As a keyholding, alarm response and mobile patrol company, we will attend your premises in your absence and deal with all alarm issues. We will take all steps required, including arranging emergency repairs, to re-secure your premises in the event of a break-in or criminal damage. We will provide you with a comprehensive report of the whole situation from alarm activation and response including all actions taken by our security officers.

ARK Accreditations 

SIA ACS

We hold S.I.A. Approved Contractor Scheme (A.C.S.) status for the provision of Security Guarding and Keyholding services.

LEARN MORE

CHAS

We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor under the ACS scheme.

LEARN MORE

Safe Contractor

We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor under the ACS scheme. 

LEARN MORE

SIA ACS

We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor under the ACS scheme.

LEARN MORE

Living Wage Employeer

We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor under the ACS scheme.

LEARN MORE

NASDU

We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor under the ACS scheme. Alarm Response and Keyholding Ltd holds

LEARN MORE

About APG

Alarm Response & Keyholding is part of the Asset Protection Group.

APG comprises a group of Fire & Security divisions with shared ownership and one common goal; protecting your most important assets.

The companies mentioned below are our 4 cornerstones that make up the group. Each of them has their own unique disciplines. ARK specializes in Alarm Response. BGB specialises in Perimeter Control. Cannon specializes in Fire Suppression. Finally, is VRC who specializes in Monitoring Solutions.

ARK's Latest News

Common Security Mistakes Businesses Make

Common Security Mistakes Businesses Make

Improve security in your business by avoiding these common mistakes   Crime affects around a third of UK businesses annually, many being victims’ multiple times. It is a significant barrier to success and prevents a lot of businesses from investing and growing and can...

read more
What should you do after a burglary?

What should you do after a burglary?

The steps to take after a burglary at your property.   Burglary is one of the most common types of crime in the UK, there were 422,870 burglary offences recorded by the police from the Crime Survey the year ending March 2019. This is a 3% decrease on the previous...

read more
Corporate Manslaughter/Homicide Act 2007

Corporate Manslaughter/Homicide Act 2007

Is the Safety of your Staff Worth £1 per day?   It’s as simple as that, is the safety of your staff worth £1 per day. It’s probably worth a lot more than that, when you think about it. So that ask another question, why allow your staff to be exposed to dangerous...

read more